Effective Communication is the proper exchange of thoughts, beliefs, values, facts or other information. The keyword is exchange. Texting is not effective communication. Effective Communication creates winning, healthy, great relationships where we are kind to each other, we listen at an empathetic level and we tell the truth with integrity. A lack of integrity in personal relationships creates mistrust, anger and non-existent communication. Distrust is suspicion of character, agenda, capabilities and past experience. It is important to understand the distinction and the difference between responding and reacting. Responding builds strong relationships – Reacting creates an environment of fear and negativity. Focus on your conversations today. Are you reacting and finding fault or responding positively with encouragement?
Published by mencoa17
Kenneth Robert O’Neal is the President/CEO of KRONEAL Coaching and Training, headquartered in Kerrville, Texas. He is a Zig Ziglar Legacy Certified Coach and Trainer; Public Speaker; Mentor; Mediator; Business Executive and Personal Coach. Kenneth has worked for Deliotte/Touche as a CPA in Atlanta, Georgia and Houston, Texas. He founded the accounting firm of O’Neal and White, CPAs in Houston and has more than 25 years of public accounting experience. Kenneth is an expert in selling and acquiring businesses, exit and succession plans for owners and increasing personal and business productivity and net profit. Kenneth earned an accounting degree from The University of South Florida in Tampa, Florida. He is enrolled in the School of Divinity at Liberty University in Lynchburg, Virginia. View more posts