Cordial is the word of the day. Effective Communication is a contact sport. To get a favorable exchange of information: facts, beliefs and ideas, you must start with the deep-seated belief that the other person is significant, unique and important. Their opinion counts and is meaningful. They deserve your undivided attention. Listen at a synergistic level. You must be sensitive to their feelings. Being cordial brings rapport, favor and approval with positive results.
The basic ingredients of being cordial are as follows:
- A warm natural smile will attract a smile.
- A solid handshake; a rare remaining display of emotional contact says, “I appreciate you”.
- Eye to eye contact is the secret chamber of your soul.
- Encouraging words of appreciation open your heart as you speak.
In your conversations, put into action a cordial attitude. Be kind, all lives matter.
Kenneth Robert O'Neal 